Frequently Asked Questions
Everything you need to know about shopping at Smoke City Cannabis.
What are your store hours?
Our Downtown Isabel St location (129 Isabel St, Unit C) is open 8am to midnight, 7 days a week. Our St. Vital St Mary's Rd location (1115A St Mary's Rd) is open 10am to 11pm, 7 days a week.
Where are your stores located?
We have two locations in Winnipeg: 129 Isabel St, Unit C (Downtown) and 1115A St Mary's Rd (St. Vital).
Do you charge tax on cannabis?
No. The price you see is the price you pay.
What payment methods do you accept?
Pay in store at pickup: cash, debit, credit, or Interac e-transfer. We don't take any payment online — you only pay when you collect your order.
How much cannabis can I purchase?
Manitoba law limits cannabis purchases to 30 grams of dried flower equivalent (DFE) per transaction. Our system automatically tracks your DFE to help you stay within the legal limit.
Do you offer delivery?
We don't offer delivery at this time. However, you can order online through our website and pick up your order in-store (click-and-collect). Pay in store at pickup: cash, debit, credit, or Interac e-transfer.
Do you price match?
Yes! We price match from other licensed local cannabis stores on comparable products. Combined with our no-tax policy, you're guaranteed the best deal in Winnipeg.
Do I need ID to purchase cannabis?
Yes, you must be 19 years of age or older to purchase cannabis in Manitoba. Our staff will check your ID if you appear to be under 25.
Can I return cannabis products?
Due to cannabis regulations in Manitoba, all sales of cannabis products are final. We cannot accept returns on any cannabis items. We encourage you to ask our knowledgeable staff for recommendations before purchasing.
Do you have a loyalty program?
Ask our staff in-store about current promotions and loyalty programs! We regularly offer deals and special pricing for our valued customers.
What types of products do you carry?
We carry a wide selection including dried flower, pre-rolls, infused pre-rolls, cannabis vapes, edibles (gummies, chocolates, beverages), extract inhalers, ingested extracts (oils, capsules), accessories, and nicotine vapes.
How can I contact you?
Downtown: (431) 294-3230. St. Vital: (431) 458-2425. Email: smokecitycannabis@gmail.com. You can also visit us in-store — our knowledgeable staff are happy to help!
Is there parking available?
Yes! Both of our locations have dedicated parking right in front of the store for your convenience.
Can I order online?
Yes! Browse our full menu on our website, add items to your cart, and complete your order. Then pick up in-store and pay at pickup — cash, debit, credit, or Interac e-transfer.
Still have questions?
Call us at (431) 294-3230 or email smokecitycannabis@gmail.com